Formal communication is one that passes through predefined channels of communication throughout the organisation.
Informal communication refers to the form of communication which flows in every direction, i.e. it moves freely in the organisation.
| COMPARISON | FORMAL COMMUNICATION | INFORMAL COMMUNICATION |
| Meaning | A type of verbal communication in which the interchange of information is done through the pre-defined channels is known as formal communication. | A type of verbal communication in which the interchange of information does not follow any channels i.e. the communication stretches in all directions. |
| Another name | Official Communication | Grapevine communication |
| Reliability | More | Comparatively less |
| Speed | Slow | Very Fast |
| Time consuming | Yes | No |
| Secrecy | Full secrecy is maintained. | It is difficult to maintain the secrecy. |
| Flow of information | Only through predefined channels. | Can move freely. |
by these following basis things you can easily able to understand the basic and general difference between these two.
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